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Frequently asked Questions

Do you offer gift cards?

Yes, we offer digital gift cards in various amounts. They can be purchased directly from our website and used on any product in our store.

How can I track my order?

Once your order has been shipped, you’ll receive an email with tracking information. You can use this link to monitor your order’s progress. If you have any issues, feel free to reach out to our customer service team.

Do you ship internationally?

Yes! Scoup Studio ships to many countries around the world. Shipping fees and delivery times vary depending on your location. Please check our shipping policy for more details.

What materials are used in your clothing?

Our products are made with high-quality materials such as soft cotton, polyester, and blended fabrics for maximum comfort, durability, and style. Each item’s fabric composition is listed on the product page.

How do I care for my Scoup Studio apparel?

To keep your Scoup Studio apparel looking fresh, we recommend washing in cold water and air-drying or tumble drying on low. Avoid ironing directly on the printed designs to preserve their quality.

Can I return or exchange an item?

Yes, we accept returns and exchanges within 5 days of purchase. Items must be unworn, unwashed, and in their original condition. For more details, check our return policy or contact our customer support team.

How do I know if a product is in stock?

Product availability is listed on the product page. If an item is out of stock, we encourage you to sign up for notifications, and we’ll let you know when it’s back!

Are there any discounts or promotions available?

We occasionally offer discounts and promotions. You can sign up for our newsletter or follow us on social media to stay updated on our latest sales and offers!

How do I contact customer service?

You can reach our customer service team via email at scoupstudio.com@gmail.com or by using the contact form on our website. We aim to respond within 48 hours.